Cricket betting and casino games are meant to be fun. At pok365, we are serious about keeping it that way — providing every Pakistani player with the tools, information, and support needed to stay in complete control of their gambling.
Our Pledge
Responsible gaming is not a checkbox for us — it is built into the way pok365 operates every single day for every player in Pakistan.
Every pok365 account must pass a KYC identity check before any deposits or bets are accepted. CNIC verification confirms your age is 21 or above — no exceptions, no workarounds.
All games on the pok365 platform use certified Random Number Generators (RNG) audited for fairness. We operate under internationally recognised licensing standards so you always get a fair chance.
Our system monitors gaming patterns across all pok365 accounts. If unusual activity suggests a player may be experiencing difficulty, our responsible gaming team will reach out proactively.
pok365 does not target players who have self-excluded, set deposit limits, or shown signs of problem gambling with promotional materials. Our marketing always respects the boundaries you set.
We believe informed players make better decisions. pok365 provides clear, accessible information about game odds, house edges, and responsible gambling practices directly within your account dashboard.
Any conversation you have with the pok365 responsible gaming team is handled with complete discretion. Requesting help or applying limits to your account will never negatively affect your standing with us.
Take Control
Every pok365 player has free, instant access to the following responsible gaming tools directly from their account settings — no waiting, no approvals needed.
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your pok365 account. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a mandatory 48-hour cooling-off period before it activates.
Define the maximum amount you are comfortable losing within a set time period. pok365 will automatically pause your betting and gaming activity the moment your loss limit is reached, preventing further financial exposure until your limit period resets.
Set a maximum duration for each gaming session. When your session time expires, pok365 will display a clear notification and log you out automatically. This tool is particularly useful for players who lose track of time during live PSL betting or slot sessions.
Take a short break from pok365 without permanently closing your account. Cooling-off periods are available in 24-hour, 7-day, and 30-day durations. During a cooling-off period, you cannot log in, deposit, or place bets — giving you genuine breathing space.
If you feel you need a longer break, pok365 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. A self-exclusion request is processed within 24 hours, and all marketing communications are stopped immediately upon request.
Enable regular pop-up reminders that show you how long you have been playing and your net win or loss during the current session. These reality-check notifications appear at intervals you choose — every 30, 60, or 90 minutes — keeping your spending visible at all times.
How to activate these tools: Log in to your pok365 account, navigate to Account Settings, and select the Responsible Gaming tab. All tools listed above are available there at no cost. Alternatively, contact our support team at support@pok365.pro and a member of the team will apply any limit or exclusion on your behalf within 24 hours.
Self-Awareness
Problem gambling can develop gradually and is not always obvious. The following warning signs are commonly recognised by international responsible gaming bodies. If several of these apply to you, please reach out to us or use our self-exclusion tools — there is no judgment here, only support.
Answer these questions honestly. If you answer "yes" to three or more, consider speaking to our support team or activating self-exclusion.
Step by Step
Requesting a self-exclusion on pok365 takes less than two minutes. The process is straightforward, confidential, and permanent for as long as you choose. Here is exactly how to do it.
Once self-exclusion is active, pok365 will remove you from all promotional mailing lists and prevent login access for the duration you selected. If you attempt to open a new account during an active exclusion period, it will be closed immediately.
Visit pok365.pro and sign in to your registered account using your credentials. If you are unable to log in, contact support directly at support@pok365.pro and request exclusion by email — our team will process it on your behalf within 24 hours.
Click on your account profile icon in the top-right corner of the pok365 dashboard. Select "Account Settings" from the dropdown menu that appears.
Inside Account Settings, locate and click the "Responsible Gaming" tab. All available player protection tools — including deposit limits, cooling-off, and self-exclusion — are listed here.
Click "Self-Exclude" and select the duration that suits you: 6 months, 1 year, 3 years, or permanent. Read the confirmation details carefully so you understand what takes effect and when.
Confirm your self-exclusion request. You will receive an email at your registered address confirming the exclusion is active. Your account access will be suspended, and all marketing communications will stop immediately.
Common Questions
pok365 gives you all the tools to keep gaming fun. Set your limits, know your boundaries, and enjoy Pakistan's best cricket betting platform on your own terms.
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