At pok365, we treat your personal data with the same seriousness we apply to platform security. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data as a pok365 player in Pakistan.
Our Commitments
Six principles that underpin every data decision we make at pok365 — from the moment you register to every transaction you complete.
Every byte of data transmitted between your device and the pok365 platform is protected by 256-bit SSL/TLS encryption — the same standard used by international banking institutions. Your login credentials, PKR payment details, and personal information are never transmitted in plain text.
pok365 will never sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data exists on pok365 for one purpose only: to operate your account safely and deliver the services you signed up for.
We collect only the data that is strictly necessary to operate your pok365 account, process PKR transactions, verify your identity through KYC, and comply with applicable legal obligations. We do not collect data speculatively or in bulk beyond what is required.
This policy tells you precisely what data pok365 collects, who it is shared with, and for how long it is retained. There are no hidden data practices at pok365. If anything changes materially, we will notify you before the changes take effect on your account.
All personal data held by pok365 is stored on access-controlled, encrypted servers. Sensitive fields such as CNIC numbers and payment details are stored using industry-standard hashing and tokenisation techniques to minimise exposure in the unlikely event of a security incident.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by pok365. Requests are handled within 30 days. Our data rights process is straightforward and does not require you to justify your request to anyone.
pok365 is an online gaming and sports betting platform accessible at pok365.pro, offering cricket betting, PSL wagering, live casino, slots, and instant games to eligible players. For the purposes of this Privacy Policy, pok365 acts as the data controller in respect of all personal information collected through the platform.
This Privacy Policy applies to all users of the pok365 platform, including registered account holders, visitors to the pok365 website, and any individual who interacts with pok365 through its support channels. By accessing pok365, you acknowledge that you have read and understood this Privacy Policy in full.
Data Controller: pok365 | Contact: support@pok365.pro | Policy Version: January 2026
pok365 collects personal data through several channels: directly from you at registration and during your use of the platform, automatically through technical systems, and from authorised third-party verification providers where required for KYC compliance. The categories of data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, photograph | Account registration, KYC verification, age verification (21+) |
| Contact Data | Mobile number (JazzCash / Telenor / Jazz / Ufone), email address, residential address | Account communications, transaction notifications, support |
| Financial Data | JazzCash wallet number, EasyPaisa number, HBL / UBL / Meezan Bank account details, deposit and withdrawal history | PKR payment processing, withdrawal verification, AML compliance |
| Gaming Activity | Bet history, game sessions, wagering amounts, win/loss records, bonus usage | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps, device fingerprint | Fraud prevention, duplicate account detection, platform security |
| Communications Data | Live chat transcripts, email correspondence, support ticket history | Service delivery, dispute resolution, quality assurance |
pok365 does not collect any special category data (such as biometric data, health data, or political opinions) except where explicitly required by applicable law and with your prior consent. We do not collect payment card data directly — all card-based transactions are handled by PCI-DSS compliant payment processors.
pok365 uses the personal data we collect for the following specific purposes only:
Important: pok365 will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or where required by applicable law.
pok365 processes your personal data only where a lawful basis exists for doing so. The legal bases we rely on are as follows:
pok365 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. We share your data only in the following strictly limited circumstances:
All third parties with whom pok365 shares personal data are required to maintain appropriate technical and organisational security measures and to use your data only for the specific, limited purposes for which it was shared.
pok365 uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, remember your preferences, and analyse platform usage. The types of cookies used by pok365 are described below:
pok365 does not use advertising or retargeting cookies that track your activity across third-party websites. You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use the pok365 platform.
pok365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised. Where anonymisation is applied, the resulting data may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
As a pok365 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact pok365 support at support@pok365.pro. We will respond to all valid requests within thirty (30) calendar days.
Data Rights
These rights apply to all registered pok365 players. Contact support to exercise any of them — no lengthy justification required.
You have the right to request a copy of all personal data pok365 holds about you, along with information on how it is being used. We will provide this in a clear, portable format within 30 days of your request at no charge.
If any personal data pok365 holds about you is inaccurate or incomplete, you have the right to request its correction. Identity corrections may require supporting documentation such as an updated CNIC for verification purposes.
In certain circumstances you may request deletion of your personal data. This right is subject to legal retention obligations — for example, AML regulations require pok365 to retain financial and identity records for a minimum of five years after account closure.
You may request that pok365 restricts the processing of your data in specific circumstances — for example, while the accuracy of your data is being contested, or where you have objected to processing and the outcome of that objection is pending.
Where processing is based on your consent or on a contract with you, you may request that pok365 provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
You have the right to object to processing carried out on the basis of pok365's legitimate interests, including fraud prevention analytics and aggregated platform improvement activities. You may also withdraw marketing consent at any time with immediate effect.
The pok365 platform is strictly intended for adults aged 21 years and above. pok365 does not knowingly collect or process personal data from any individual under the age of 21. Age verification is a mandatory step in the KYC process for all registered accounts.
If pok365 discovers or is notified that an account has been registered by, or personal data has been submitted by, an individual under the age of 21, the following actions will be taken immediately:
If you have reason to believe that a person under 21 has registered on pok365, please contact support immediately at support@pok365.pro.
pok365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While pok365 applies robust technical safeguards, account security also depends on you. Always use a strong, unique password for your pok365 account, do not share your credentials, and log out after each session — especially on shared or public devices.
The pok365 platform may contain references or links to other websites or services operated by third parties. This Privacy Policy applies solely to data processed by pok365 and does not extend to any third-party websites, payment provider portals, or external platforms that you may access via links on pok365.
pok365 has no control over the content, privacy practices, or data handling of third-party websites and accepts no responsibility for them. We strongly encourage you to review the privacy policy of any third-party service you access, including your JazzCash or EasyPaisa wallet provider, before submitting personal information to them.
pok365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where changes are material — meaning they significantly affect how your personal data is used or your rights in relation to it — pok365 will provide advance notice via email to your registered address or through a prominent notice on the platform, no less than fourteen (14) days before the changes take effect.
Minor updates, such as clarifications of existing practices or corrections of typographical errors, may be made without prior notice. The date at the top of this page will always reflect the most recent version of this Privacy Policy. Your continued use of pok365 following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.
We recommend bookmarking this page and reviewing it periodically so you remain informed about how pok365 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pok365 handles your personal data, please reach out to our support team through the following channel:
For concerns related to responsible gaming, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page for full details and immediate access to self-help tools.
For full details on your account rights and platform rules, please refer to our Terms & Conditions.
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